Service Team

Our Service Team: Your Dedicated Partnership

At Shangyi Food, we believe that outstanding products are supported by exceptional service. Our dedicated service team is your single point of contact throughout our collaboration, ensuring smooth communication and efficient project management from initial inquiry to final delivery.

What Our Team Delivers:

· Technical Consultation: Our food technologists and R&D specialists work directly with you to develop biscuit recipes that align with your market's preferences and regulatory requirements.

· Project Management: Each client is assigned a dedicated PM who coordinates all aspects of your order - from production scheduling to quality control and logistics - ensuring timelines are met and standards maintained.

· Quality Assurance Support: Our QA specialists provide comprehensive documentation and are available to address any technical questions regarding specifications, certifications, or compliance matters.

· Logistics Coordination: With extensive experience in international export procedures, our team handles all shipping documentation and customs requirements, ensuring your products reach you efficiently.

What distinguishes our team is not just their professional expertise in food manufacturing, but their commitment to being true partners in your success. We take the time to understand your business objectives and work proactively to help you achieve them.

Ready to experience the Shangyi difference? Contact our service team today to discuss how we can support your business growth.